Shipping Policy – BabySleepy

Last Updated: March 28, 2026

Total Delivery Time = Order Processing Time + Shipping Time

All delivery timelines are based on past order data. These estimates are approximate and provided for reference only.

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Delivery Area

BabySleepy currently delivers to customers within the Netherlands.

• Please note: We do not deliver to P.O. Boxes.

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Order Cut-Off Time

• Orders placed before 15:00 (CET) on a business day (Monday–Friday) will begin processing the same day.
• Orders placed after 15:00, or on weekends/public holidays, will begin processing the next business day.

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Order Processing Time

Processing begins immediately once your order is placed.

• Processing Time: 0–1 business day (Monday–Friday)

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Shipping Options, Costs & Total Delivery Time

Shipping costs are displayed clearly at checkout before you confirm your order.

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Order Tracking

• Tracking information will be sent to your email within 24 hours after the order is processed.
• If you do not receive it, check your spam/junk folder.
• If still missing, contact us at info@babysleepy.nl.

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Important Notes

• Shipping times may be affected by public holidays or courier delays.
• Incorrect shipping details or other external issues may cause delays.
• Regular shipping resumes immediately after holidays.

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Change of Address

To update your delivery address, please contact us within 24 hours of placing your order:

📧 info@babysleepy.nl

We cannot modify the shipping address once the order is dispatched or in transit.

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Order Cancellations

• Orders can be cancelled within 24 hours of placing the order by contacting us via email.
• If your order has already shipped, please follow our Return & Refund Policy.

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VAT

• All prices on our website include VAT.
• No additional VAT will be charged at checkout.

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Unexpected Delays

While we aim to meet all estimated delivery times, unexpected delays may occur.

• If your package is significantly delayed, please contact us and we will assist promptly.

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Damaged Parcels

If your parcel arrives damaged:

• If the courier is present: Reject the parcel and notify us immediately.
• If delivered in your absence: Contact us right away for assistance.

📧 Email: info@babysleepy.nl