Terms of Service
BabySleepy
Last Updated: April 3, 2026
These Terms of Service (“Terms”) govern your access to and use of the website https://babysleepy.nl/ and all related services provided by BabySleepy, the trading name of MarketRight, a company registered in the Netherlands (Company Number: 94835780).
By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Company Information
Legal Business Name: MarketRight
Trading Name: BabySleepy
Company Number: 94835780
Address:
Oranjeboomstraat 254A, 3071BM Rotterdam, The Netherlands
Contact Details:
Email: info@babysleepy.nl
Phone: +31 687861185
Customer Support Hours:
Monday – Friday: 09:00 – 17:00
Saturday: 09:00 – 18:00
Sunday: Closed
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old or have permission from a legal guardian
- You have the legal capacity to enter into binding agreements
3. Products & Services
BabySleepy offers baby-related products through its online store.
We strive to ensure that:
- Product descriptions are accurate
- Images reflect the product as closely as possible
However, we do not guarantee that all product details, colors, or specifications are completely error-free.
4. Pricing & Payments
- All prices are listed in Euro (€)
- Prices include applicable VAT in accordance with Dutch and EU laws
- Shipping costs (if applicable) are displayed at checkout
We accept secure payments via:
Visa, Mastercard, American Express, Discover, Maestro, JCB, Diners Club, iDEAL
By placing an order, you confirm that:
- Payment details are accurate
- You are authorized to use the selected payment method
We reserve the right to cancel orders if payment is not authorized or flagged for fraud.
5. Order Acceptance & Confirmation
- After placing an order, you will receive a confirmation email
- This email confirms receipt, not acceptance of the order
- We reserve the right to cancel or refuse any order
6. Shipping & Delivery
- Delivery is available within the Netherlands only
- Orders are processed within 0–1 business day
- Shipping time is typically 1–3 business days
- Total delivery time: 1–4 business days
Additional conditions:
- Orders placed before 15:00 (CET) are processed the same day
- No delivery to P.O. Boxes
- Tracking is provided within 24 hours after processing
Delays may occur due to:
- Public holidays
- Courier issues
- Incorrect shipping details
7. Returns, Refunds & Exchanges
We offer a 14-day return policy from the date of delivery.
Eligibility:
Items must:
- Be unused and in new condition
- Include original packaging, tags, and accessories
- Include proof of purchase
Return Conditions:
- Returns are accepted for both defective and non-defective items
- Returns are handled by mail
- A prepaid return label is provided (free of charge)
- No restocking fees apply
Refunds:
- Processed within 5 business days after inspection
- Issued to the original payment method
Exchanges:
8. Order Changes & Cancellations
- Orders can be cancelled within 24 hours of placement
- Address changes must be requested within 24 hours
- Once shipped, orders cannot be modified
9. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Interfere with website security or functionality
10. Intellectual Property
All website content, including:
is the property of BabySleepy and may not be used without permission.
11. Limitation of Liability
To the fullest extent permitted by law, BabySleepy shall not be liable for:
- Indirect or incidental damages
- Delays outside our control
- Losses resulting from misuse of products
12. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your data.
13. Fraud Prevention
We reserve the right to:
- Cancel suspicious orders
- Request additional verification
- Refuse transactions that fail security checks
14. Changes to These Terms
We may update these Terms at any time.
Changes will be posted on this page with an updated revision date.
15. Governing Law
These Terms are governed by the laws of The Netherlands.
Any disputes will be handled by the competent courts of the Netherlands.
16. Contact Information
If you have any questions about these Terms, please contact us:
BabySleepy (MarketRight)
📧 info@babysleepy.nl
📞 +31 687861185
